How to renew a service
Learn how to renew an active service through the ITLDC Customer Portal.
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Step-by-step guides, troubleshooting tips and best practices
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How to change an IPv4 address
Learn how primary and secondary alias IPv4 address changes are handled and where to request each type of change.
Read MoreHow to refill your balance
Learn how to add funds to your account and compare payment method commissions, minimum amounts, and processing times.
Read MoreUnderstanding MTR and Traceroute: Why Packet Loss on Transit Hops Usually Is Not a Problem
This article clarifies common misconceptions about MTR and traceroute tools, especially regarding packet loss on transit hops.
Read MoreHow to send a password with special symbols in BillManager
Learn how to properly send a password with special symbols in BillManager by using the code block feature to prevent formatting issues.
Read MoreVDS on Windows stopped working after first launch
This guide helps troubleshoot connection issues with your VPS after allowing network discoverability. Follow the steps to adjust firewall settings and restore access.
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