How to send a password with special symbols in BillManager
Learn how to properly send a password with special symbols in BillManager by using the code block feature to prevent formatting issues.
Lire Plus Base de Connaissances
Account & Billing
How to refill your balance
Learn how to easily refill your balance in just five steps.
Lire PlusPassword reset
Follow these steps to reset your password on various services. Note that password reset is not possible on Windows.
Lire PlusHow can I view information about my service if I purchased it?
Follow these steps to view information about your purchased service in the ITLDC portal.
Lire PlusHow to pay for a service using "Account balance"
Learn how to use your account balance to pay for services like ordering or renewing items.
Lire PlusRefunds
Learn about payment refunds, including eligibility, limitations, and conditions for requesting a refund.
Lire PlusHow to transfer your service to another user
Learn how to transfer your service to another user by creating a support ticket for a smooth transition.
Lire PlusHow to change auto-renewal period
Learn how to change the auto-renewal period for your services easily in a few steps.
Lire PlusI paid with crypto, but my balance hasn't changed.
This article explains what to do if your crypto payment has not reflected in your balance.
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