US: +1 561 2500001/EU: +359 2 4925555 LiveChat
[email protected] Sign Up Login
ITLDC
  • NVMe/SSD VDS
  • HD VDS
  • Servers
  • Hosting
  • Support
  • Blog
  • Contact
  • [UA]
  • NVMe/SSD VDS
  • HD VDS
  • Servers
  • Hosting
  • Support
  • Blog
  • Contact
  • [UA]

Suspension and deletion of services

Automatic service suspension

Dedicated servers and VDS which are not renewed for the next period are automatically suspended by management system. In the self-service portal specified due date of each service. It is at 00 hours 00 minutes of the due date (time zone UTC, GMT+0) service is extended for the next period (with automatic renewal enabled in the service properties and the required amount is available in the user’ account). Otherwise service is suspended.

Service removal

Services automatically blocked by the management system are automatically deleted after a certain time. For dedicated servers the service deletion period is 3 days (72 hours) since the service was suspended. For VDS the service deletion period is 7 days (168 hours). After the specified period, the service is competely removed (hard disks of dedicated servers are wiped out, VDS disk images are deleted, IP addresses are set as unused). Services and accounts suspended due to significant violation of the terms of service (spamming, botnets, forbidden content, illegal actions) can be removed within 12 hours after shutdown of specified server.
  • Acceptable Use Policy
  • Data Migration
  • Data Security
  • How to pay
  • Looking Glass
  • Promotional Products Policies
  • SLA
  • Suspension and deletion of services
  • Anti-Spam Policy
  • Bandwidth Fair Use Policy
  • DMCA Procedures

US/APAC Support

ITLDC

PO Box #800054
Aventura
FL 33280
USA

+1 561 2500001

[email protected]

EU Support

Smart Industries LLC

187E Warm Springs Rd B218
Las Vegas
NV 89119
USA

+1 561 2500001

[email protected]

Services

  • SSD VDS
  • Dedicated Servers
  • Shared Hosting
  • Colocation
  • DDoS Protection
  • SSL Certificates
  • Backup Storage
  • Reselling

Support

  • Get Help
  • ITLDC Status
  • Looking Glass
  • Our SLA
  • Datacenters
  • FAQ & Knowledgebase
  • Data Security
  • Contact us

© Copyright 1995-2019 ITLDC Team. You can freely use or share information from this site with a hyperlink to the original page.